We at Bharat Kirana strive to provide you with the best quality groceries and products. However, we understand that there may be instances where you need to return a product. Our refund policy is designed to be fair and transparent.
- You may be eligible for a refund if you received a damaged, defective, or incorrect item.
- To qualify for a refund, please report the issue within [number of days, e.g., 7 days] of receiving the product.
- To request a refund, please contact our customer support team at [customer support email/phone number] with your order number and details of the issue.
- Our team will review your request and guide you through the process.
- Once your refund request is approved, we will initiate the refund process.
- Refunds will be processed to the original payment method used during the purchase.
- Please allow [number of days, e.g., 7-10 days] for the refund to reflect in your account.
- Some items, such as perishable goods, gift cards, and personalized items, may not be eligible for refunds.
- You may cancel your order within [number of minutes/hours, e.g., 30 minutes] of placing it. Once the order is processed, cancellations may not be possible.
- If you have any questions or concerns regarding our refund policy, please reach out to us at [customer support email/phone number].
- We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website or app.
By shopping with Bharat Kirana, you agree to and accept the terms of our refund policy.
Thank you for choosing Bharat Kirana!